As the Public Relations Department, in order to receive the service you desire from our hospital and to ensure your satisfaction,
✦ Department receives the comments and feedback of all patients and their relatives who receive service from our hospital.
✦ Evaluates all comments and feedback with the relevant department managers and works to increase our service quality in line with your demands,
✦ We provide feedback to our patient who notifies the department about the decisions and conclusions after the evaluation.
The Public Relations Department not only contributes to your satisfaction, but also contributes to the development of our hospital with your suggestions and comments. Not only our Public Relations Department, but also all our senior executives deal with your complaints and negative feedbacks for the purposes of finding a solution.
To submit your feedback, suggestions or comments to the Public Relations Department:
You can send an e-mail from the "Your Opinions and Suggestions" section of our website to submit your opinions via the internet. In addition, you can send a letter to our postal address, fill out the questionnaires on the floors and waiting rooms, request a face-to-face meeting with the Public Relations Department officials or make a phone call.
